System Details:

  • Applicable Target: Foreign Exchange Store
  •  Features:
    - Three levels of warning prompts
    - File expiration prompts
    - Multiple store management features

    Other features:
    - Multi-languages
    - Document upload
    - Excel, CSV format export
    - Built-in Search and sorting engine
    - Customize features (Including users, hands, bank's, currency ...)

Client/System Description:

Nowadays, there are about 1,900 licensed Money Service Operators (commonly known as foreign exchange shops). Each licensed money service operator must comply with the commencement of the April 1, 2012 Cap. 615 Anti-Money Laundering and Counter-Terrorist Financing (Financial Institutions) Ordinance by the Hong Kong Monetary Authority (HKMA). If the regulation is contravened, the operator shall be guilty of an offence and shall be liable on conviction to a fine of HKD$ 1 million and imprisonment for seven years.( Maximum penalty )

Therefore, starting from October 2016, we started to develop Remittance CRM. This system does not only help the foreign exchange shop to keep remittance records and customer information, but also with reminders and file prompts if the transaction amount is over or the file expires. The system will immediately send an alert prompt, so that the staff presence to be extra vigilance, reminds the staff to obtain a certificate from the customer.

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